Professional Design
- In-Depth Understanding of Customer Needs
- Communication and Interaction
Engage in thorough communication with the client to understand the application scenarios, functional requirements, and budget range of their equipment.
Inquire about the client's specific requirements regarding the equipment’s functions, production capacity, etc.
- On-Site Inspection
If necessary, dispatch professional technical personnel to the client’s site for inspection to understand the actual usage environment and conditions.
Based on the on-site situation, provide preliminary design recommendations and solutions.
- Customized Design Plan
- Equipment Size Selection
Select appropriate equipment sizes (e.g., 800T, 1500T, 4000T) based on customer needs to meet various application scenarios and production requirements.
Consider the equipment’s production capacity, functions, and other characteristics to ensure the product meets the client's usage requirements.
- Equipment Function Selection
Offer equipment with different functions, such as single-person straightening, dual-person straightening, and unmanned straightening, to meet the client's functional requirements.
III. Scheme Optimization and Confirmation
- Scheme Optimization
Continuously optimize and adjust the design plan based on customer feedback and suggestions.
Introduce advanced technologies and processes to enhance product performance and quality.
- Scheme Confirmation
Submit the optimized design plan to the client for confirmation.
Address the client's questions and concerns to ensure their satisfaction with the plan.
- Production and Delivery
- Production Preparation
Prepare for production and arrange processes based on the confirmed design plan.
Ensure quality control and safety management throughout the production process.
- Production Implementation
Proceed with production according to the production plan, ensuring product quality and delivery schedule.Maintain communication with customers during the production process, providing timely updates on progress and status.
- Product Delivery
Conduct rigorous factory inspections and tests to ensure products meet design requirements and quality standards.
Deliver products to customers according to the agreed delivery method and schedule.
- After-Sales Service and Support
- Installation Guidance
Provide detailed installation instructions and operation manuals to ensure customers can install and use the products correctly and safely.
Dispatch professional technical personnel for on-site installation guidance.
- Technical Training
Offer technical training on product usage and maintenance to enhance customers' operational and maintenance capabilities.
- Fault Repair
Establish a rapid fault response mechanism to provide timely repair services.
Supply genuine spare parts to ensure stable product operation.
- Customer Feedback and Improvement
Regularly collect customer feedback and suggestions to continuously improve and optimize products.
Build long-term partnerships to provide ongoing technical support and after-sales service.